Bookings & Payments-
A place is secured only upon receipt of deposit or full payment.
All prices are in AUD and include GST (where applicable).
Payment plans (if offered) must be completed before Module 1 begins.
Places are limited and allocated in order of payment.
Deposits-
All deposits are strictly non-refundable.
Deposits secure both tuition and accommodation (if booked).
Deposits are non-transferable without written approval.
Participant Cancellations-
Written notice is required.
90+ days before Module 1: Deposit forfeited, balance refunded.
60–89 days: 50% of total fees forfeited.
Less than 60 days: 100% of fees forfeited.
Accommodation fees may be 100% non-refundable within 60 days.
Deferrals-
Deferrals are subject to approval and availability.
Must be used within 12 months.
Any price increases apply.
An administration fee may apply.
Illness & Personal Circumstance-
No refunds for illness, injury, pregnancy, or change of mind.
Travel and health insurance are strongly recommended.
In exceptional cases, a credit toward a future intake may be offered at the school’s discretion.
Online Attendance-
Online access via Zoom and recordings is for personal use only.
Missed sessions must be completed via recordings to qualify for certification.
Attendance & Certification-
90% minimum attendance required.
All coursework and assessments must be completed.
Failure to meet requirements may result in non-certification without refund.
School Cancellations-
If the training is cancelled by the school, all training fees will be fully refunded.
The school is not responsible for travel or external costs.
Conduct & Liability-
Participants must maintain respectful, responsible conduct.
The school may dismiss participants without refund for unsafe or unethical behaviour.
Participation is at the participant’s own physical and psychological risk.
Force Majeure-
No liability for cancellation due to events beyond the school’s control. A future credit may be offered at discretion.
Agreement-
Payment confirms acceptance of this policy.